Privacy Policy for Gonzalo Novoa Photography

1. Introduction

 

At Gonzalo Novoa Photography, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with us, visit our website, or use our services.

 

2. Information We Collect

 

We collect the following types of personal information:

 

• Contact information: Name, email address, and phone number, which are provided when you submit an enquiry through our contact form.

• Website usage information: We collect data on how you interact with our website through analytics tools like Google Analytics, Microsoft Clarity, and StatCounter.

• CRM information: If you use our Studio Ninja contact form, the data submitted will also be collected and stored for managing client relationships.

 

3. How We Use Your Information

 

The personal information we collect is used for the following purposes:

 

• Responding to enquiries and providing customer service.

• Improving our services and website based on analytics and user feedback.

• Sending marketing emails to users who have explicitly opted in.

• Enhancing user experience by analysing website interactions.

 

4. Sharing Your Information

 

We do not actively share your personal information with third parties, except as required to make the following services work:

 

• Google Analytics and Microsoft Clarity: For website insights and performance tracking.

• StatCounter: For understanding how users interact with our website.

• Studio Ninja: For client management and storing your contact details securely.

 

We may also share data when required by law or to protect our rights.

 

5. Marketing

 

We send marketing communications only to users who have explicitly consented to receive such emails. You have the option to unsubscribe from marketing communications at any time by following the instructions provided in the email.

 

6. Data Security

 

We take the security of your data seriously. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

 

7. Your Rights

 

You have the right to:

 

• Access the personal information we hold about you.

• Request corrections to any inaccurate information.

• Request deletion of your personal data, subject to any legal obligations we may have to retain it.

 

To exercise these rights, please contact us at hello@novoa.me or +614 21 140 888.

 

8. Updates to this Policy

 

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. We encourage you to review this policy periodically for any changes.

 

9. Contact Information

 

If you have any questions or concerns about this Privacy Policy, please contact us:

 

• Email: hello@novoa.me

• Phone: +614 21 140 888